The use of a VPN on our platform is prohibited according to our terms of service.
The error messages below confirm that your access is blocked due to the use of a VPN:
- ERROR 403 on Web: Error 403 means that access to the resource you requested is forbidden. This can happen if you are using a VPN, as it may interfere with the secure connection
- Unable to open the app on Mobile: If you are unable to open the app, this may also be related to the use of a VPN, which can block access or prevent the connection.
How to resolve the issue?
To resolve this error, simply disable your VPN and relaunch your Coinhouse mobile app or website.
Possible consequences
If you are using a VPN, it may interfere with the proper functioning of your trusted device. In this case, follow the procedure described in this article to resolve the issue.
If you have any further questions, we are at your disposal !
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